[RESOLVED] TEMPORARY NETWORK ISSUES WITH THE SHARED SERVERS | May 15, 2024

Dear customers, We regret to inform you that we are currently experiencing technical difficulties with several shared servers. Some users may encounter slow-loading websites, timeouts, and cPanel access issues. Unfortunately, we do not have an ETA regarding the issue resolution. Affected Shared servers: 168, 170, 174, 206, 209, 213, 214, 216, 219, 225, 229, 237, … Continue reading [RESOLVED] TEMPORARY NETWORK ISSUES WITH THE SHARED SERVERS | May 15, 2024

[Planned] Private Email Software Upgrade on May 25, 2024

Dear Customers, This is to inform you about a forthcoming Private Email software upgrade that will take place on May 25, 2024, at 2:00 AM EDT | 6:00 UTC. This upgrade is necessary in order to increase the service performance of our servers. Maintenance window: 2 hours.Expected downtime: 2 hours. The following services will be unavailable … Continue reading [Planned] Private Email Software Upgrade on May 25, 2024

[Resolved] Temporary Technical Issues with EasyWP Managed Hosting Dashboard

Dear Customers, We are experiencing temporary issues with the EasyWP Dashboard. For some clients, it may load slowly or resolve an error. Websites connected to the EasyWP are not affected. The issue has been escalated to the responsible team to have it resolved as soon as possible. Affected services: EasyWP Dashboard Unfortunately, there is no ETA … Continue reading [Resolved] Temporary Technical Issues with EasyWP Managed Hosting Dashboard

[CANCELLED] NOMINET REGISTRY SCHEDULED MAINTENANCE – May 22, 2024

Dear Customers, This is to let you know that the registry of .UK, .ORG.UK, .CO.UK, .ME.UK, .CYMRU .WALES domains will be processing scheduled maintenance on May 22, 2024. The time frame for the maintenance is as follows: 01:00 – 03:00 AM EDT | 05:00 – 07:00 UTC Domain availability checks, registrations, renewals, whois, and updates … Continue reading [CANCELLED] NOMINET REGISTRY SCHEDULED MAINTENANCE – May 22, 2024

[PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED BUSINESS SERVERS | MAY 22-23, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Shared Business Servers 26 and 37 that will take place on Wednesday, May 22, 7:00 PM EDT | 23:00 UTC. During the maintenance, CloudLinux OS will be upgraded to version 8. This upgrade is essential to ensure our system’s stability and performance, improved security, … Continue reading [PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED BUSINESS SERVERS | MAY 22-23, 2024

CONNECTIVITY ISSUES WITH THE .AI DOMAINS REGISTRY

Dear Customers, We are currently experiencing connectivity issues with the .AI Registry.  As a result, it may not be possible to register/renew/manage .AI domains. The orders may fail with the error “No free connections, with processor code ‘3000’ and reason“. Whois service may also be affected. Our technical team is aware of the issue and is … Continue reading CONNECTIVITY ISSUES WITH THE .AI DOMAINS REGISTRY

[resolved] Issues with FastVPN app authentication page

Dear Customers, We have issues with the authentication page on our FastVPN application. As a result, you may not be able to sign in to the application and use FastVPN subscription. Our technology team has already found the root cause and is currently working to resolve the issue. Once we have any news this post … Continue reading [resolved] Issues with FastVPN app authentication page

[Planned] .CA DOMAINS REGISTRY SCHEDULED MAINTENANCE, May 16-17, 2024

Dear Customers, This notification is to inform you that CIRA, the registry of .CA will perform a scheduled maintenance on May 16-17, 2024. The timeframe for the maintenance is the following: May 16, 11:00 PM – May 17, 03:00 AM EDT | May 17, 03:00 – 07:00 UTC .CA domains availability checks, registrations, renewals, updates, … Continue reading [Planned] .CA DOMAINS REGISTRY SCHEDULED MAINTENANCE, May 16-17, 2024

[Planned] Namecheap Private Email Maintenance: Move networks to the new SRX on May 18, 2024

Dear Customers, This is to inform you about a coming maintenance on our Private Email servers. We are going to move networks to the new SRX The process will take place on May 18, 2024, at 3:00 AM EDT | 7:00 UTC. This upgrade is necessary in order to increase the service performance of our … Continue reading [Planned] Namecheap Private Email Maintenance: Move networks to the new SRX on May 18, 2024

[PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | MAY 18-19, 2024

Dear Customers, We would like to let you know that we have an upcoming scheduled maintenance on Shared Servers 39, 64, 71, 72, 86, 87, 105, 139, 144, 145, 188, 255, 270, 276, 303, 305, 309, 319, 320, 326 that will take place on Saturday, May 18, 7:00 PM EDT | 23:00 UTC. During the maintenance, CloudLinux OS will be … Continue reading [PLANNED] SCHEDULED SHARED HOSTING MAINTENANCE: CLOUDLINUX OS UPGRADE TO VERSION 8 ON SHARED SERVERS | MAY 18-19, 2024